Customer Care

Easy Returns

Not what you were expecting? Returns are easy and convenient. You may return your purchase within 30 days of shipment for a refund or exchange. Please contact our customer service department for return information, instructions and for an RA Number.

  • By Phone:
  • HersheysStore.com
  • Contact Center
  • U.S. 1-877-798-2226
  • Monday - Friday 8am-6pm EST

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We here at HersheysStore.com are constantly looking for ways to improve our customer experience. By submitting your feedback below you will help us provide the best possible results for your device.

If you have questions or comments regarding an order please call us at 1-877-798-2226 or visit our customer service page.

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