Customer Care

At HersheysStore.com, we strive to provide you with the best customer service possible. To better assist you, we have provided fast answers to common questions and concerns. You should find everything right here to get the answers you need.

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Utilize the left navigation bar to access answers to your questions quickly.

Please let us know how we can assist you today, don't hesitate to contact us by filling out our online Contact Form » 

For Personalized Items: We reserve the right to reject any inappropriate images or text, including but not limited to vulgar, offensive or negative wording and any references to sports teams, colleges, politics or religion.